Quick Start Guide
Select your product below to watch step-by-step instructional videos and get up and running fast. These short guides will show you how to set up, use, and manage your Two Way Direct devices.
TWD25 Quick Start Guide
Learn the basics on how to use the TWD25 radios.
TWD25 How to Set to High Efficiency Mode
Switching to High Efficiency Mode can help improve performance in low signal areas.
TWD25 How to put on the silicone case
How to put on the silicone case for your TWD25 radio.
TWD25 How to set the date and time
How to set the date and time on your TWD25 radios.
REFERENCE:
PST = GMT-7
MST = GMT-6
CST = GMT-5
EST = GMT-4
TWD25 How to see which users are online
How to see which users are online with your TWD25 radio.
TWD50 Quick Start Guide
Learn the basics on how to use your TWD50 radios.
TWD50 How to set to High Efficiency Mode
This is a simple way to increase your coverage although it will use slightly more battery.
TWD50 How to Connect to WiFi
How to connect your TWD50 radio to WiFi. Must be a 2.4GHz signal, not 5GHz
TWD50 How to see which users are online
How to see which users are online from your TWD50 radio.
TWD50 How to set the date and time
How to set the date and time on your TWD50 radio.
REFERENCE:
PST = GMT-7
MST = GMT-6
CST = GMT-5
EST = GMT-4
TWD50 How to put on the silicone case
How to put on the silicone case for your TWD50 radio.
SOS Alerts
How to use SOS alerts.
TWD50 WiFi Connection Tool
To add WiFi networks to a large number of radios, download the WiFi Connection Tool below and follow these steps.
Step 1: Download the driver (click "trust")
Step 2: Download the WiFi Connection Tool
TWD50 How to change a sim card
How to change a sim card on your TWD50 radios.
TWD100M Quick Start Guide
Learn the basics on how to use your TWD100M radios.
Smartphone App Quick Start Guide
Web Dispatch Quick Start Guide
SOS Alerts
How to use SOS alerts.
Creating Temporary Groups with Geofencing
How to create a temporary group with Geofencing in the Web Dispatch platform.
How to access audio recordings
How to access audio recordings from your Web Dispatch.
Management Portal Quick Start Guide
