STEP
CONTACT OUR TEAM
Starting the repair process is simple! Contact us anytime via phone, email, or online chat. We're available 24/7
STEP
GIVE US THE DETAILS
Describe the problem in detail and let us know if the product is under warranty. Have your model and serial numbers ready.
STEP
SHIP YOUR DEVICE
We'll give you all the packaging and shipping instructions, and we cover the shipping cost!
STEP
WE'LL HANDLE THE REST
Our technicians will start once we receive the package and ship your device back promptly!
Why Choose Two Way Direct?
- Flat rate pricing—no hidden fees or costs. Parts and labor are included.
- Unparalleled warranty and post-warranty support
- Highly competitive pricing for in-house repairs and field technicians
- State-of-the-art facility, cutting-edge technology, and highly trained specialists ensure fast turnaround times (receive your equipment within a few days)
Fast and Easy Repairs
Our goal is to facilitate a straightforward repairs process. Reach out to our 24/7 US-based support team, click the live chat button below, or connect with us online, and we’ll respond quickly. Get the lowest possible rate for reliable, expert two-way radio repair at Two Way Direct.
Two Way Radio Repair Rates
- Level 1 ($135)
- Level 2 ($165)
- Level 3 Digital ($170)
- Level 4 Digital ($205)
- Level 5 Digital ($255)
- Level 6 Digital ($305)
*Front Panel Re-case and Programming not included in Repair Service. Contact us for more information. We can also provide a qualified field technician to perform labor on-site for $185 per hour (two hour minimum).
Two Way Direct offers comprehensive wireless communication solutions, including two-way radios and repair services, with exceptional customer support and personalized account management.
LEARN MOREQUOTE REQUEST
What types of two-way radio repairs does Two Way Direct offer?
Two Way Direct offers a diverse range of two-way radio repair services, including diagnostics, parts replacement, and full refurbishment for various radio models.
How do I start the repair process?
It's easy! Simply contact us via phone, email, or online chat anytime—our team is available 24/7 to assist you.
What information do I need to provide when I contact you?
While reaching out to us, make sure to describe the issue in detail. Also, let us know if your product is still under warranty, and have your model and serial numbers ready for quicker service.
What are the steps to get my device repaired?
There are 4 easy steps to get your device repaired:
- Contact Our Team
- Give Us the Details
- Ship Your Device
- We’ll Handle the Rest
