null Skip to main content

CUSTOMER SERVICE

Two Way Direct is the ultimate source for high-quality communications products, and comprehensive two-way radio services. If you’re looking for a radio service provider you can depend on, you can trust our experienced team to handle everything! We offer installation, FCC licensing, system design and optimization, and more. Get in touch with us today to discuss your next two-way radio project.

QUOTE REQUEST

CUSTOMER SERVICE

Two Way Direct is the ultimate source for high-quality communications products, and comprehensive two-way radio services. If you’re looking for a radio service provider you can depend on, you can trust our experienced team to handle everything! We offer installation, FCC licensing, system design and optimization, and more. Get in touch with us today to discuss your next two-way radio project.

QUOTE REQUEST
Image - Icon

Repairs

We are a leading two-way radio repair service provider, offering expert, competitively priced, and transparent warranty and post-warranty support.

Switch
Image - Icon

Rentals

If your organization needs temporary two-way radio services, we offer quick and scalable handheld radio solutions, perfect for single events without the need for a full communications system investment.

Switch
Image - Icon

FCC Licensing

Our team ensures a quick and hassle-free process for obtaining your FCC license, whether you need a comprehensive equipment overview or a liaison to expedite the process.

Switch
Image - Icon

System Design & Oprimization

Two Way Direct customizes and optimizes two-way radio networks for your business, delivering the quality trusted by law enforcement, firefighters, EMS, and other emergency professionals.

Switch
Image - Icon

Installation

Our specialists can assist with proper infrastructure installation, including on-site support, and you can call our 24/7 US-based customer support line for troubleshooting.

Switch
Image - Icon

Servise & Maintenance

We offer individual repairs and three competitively-priced SLA plans for emergency two-way radio maintenance. Our system prioritizes emergencies, ensuring fast service and peace of mind with Two Way Direct.

Switch
01
STEP

CONTACT OUR TEAM

Starting the repair process is simple! Contact us anytime via phone, email, or online chat. We're available 24/7

02
STEP

GIVE US THE DETAILS

Describe the problem in detail and let us know if the product is under warranty. Have your model and serial numbers ready.

03
STEP

SHIP YOUR DEVICE

We'll give you all the packaging and shipping instructions, and we cover the shipping cost!

04
STEP

WE'LL HANDLE THE REST

Our technicians will start once we receive the package and ship your device back promptly!

Two Way Direct offers comprehensive wireless communication solutions, including two-way radios and repair services, with exceptional customer support and personalized account management.

LEARN MORE

QUOTE REQUEST

two-way-img - Icon