EPTT Web Dispatch Solution
Management Made Easy
Communicate and collaborate from a Windows PC and improve productivity, coordination and accountability
The AT&T EPTT Web Dispatch Solution combines high-performance, feature rich and reliable broadband PTT service with a robust dispatch, GPS mapping and communications tool that can be used on most internet-connected PCs.
With this solution, AT&T delivers an all-in-one instant communications and fleet management solution that lets you track your team in near real time on a map, view their previous locations, have instant communications with them, record conversations, create area-based talkgroups and more.
Industries Include:
- Distribution
- Transportation
- Field services
- Public safety
- Education (school buses)
- State/local government
- Construction
- Healthcare (homecare/ambulances)
- Utilities
Differentiators –What Makes WDS Better
- Browser based –Use it from any location with internet on Windows PCs
- Multi-functional–Place calls, send messages, share multimedia, manage location of EPTT mobile users
- LMR interoperability –EPTT voice communications interoperate with radio systems•Affordable–No high setup or subscription fees
- Ease of deployment –No need of hardware or complicated set up on site
- Customizable–Within the application and through CAT (Corporate Admin Tool), user can easily customize the user experience, talkgroups, favorites, window placement and more
- MCPTT-based features –Includes Emergency calling/alerts and remote user monitoring features based on MCPTT standards
- AT&T CARE support –PTT-CAST setup and training services
EPTT Web Dispatch Solution
Technical Requirements
- Minimum hardware and network requirements:
- Processor: Dual core 2.1 GHz (minimum) Intel Core i5 or above
- RAM (recommended): 8 GB (minimum)
- A standard sound card supporting a headset and speaker
- 2+ Mbps data connectivity
Software requirements:
- Windows 8.1/10 Pro or Enterprise 32-bit version
- Windows 8.1/10 Pro or Enterprise 64-bit version
Supported browsers:
- Internet Explorer (IE) 11
- Chrome 45 or higher
Integrated Secure Messaging
Improves contextual understanding
- Videos
- Texts
- Documents (PDF, MS Office)
- Pictures
- Voice Messages
- Audio Files
- Location
- Quick Texts (Pre-Programmed)
All time- and date-stamped and found in “Logs”
Location History
- Track location history on map or export for up to 3 users at once
- 15 minutes by default
- 3-60 minutes customizable
- 24 hour period with time-stamped history
- Play animated route of driver’s day
Geofences
Create up to 10 geofences at one time
- 60 second location update interval for each geofence
- Geofence period from 1 hour to 7 days
- Alert options / boundary cross notification:
- Notify me (Dispatcher)
- Notify members (Mobile users)
- Save fence settings as ‘favorite’
Area Based Talkgroups – Advanced Feature
Create area based talkgroup with EPTT Advanced mobile users
Talkgroup is based on geographical area defined by dispatcher on a map. Up to 10 area based talkgroups at any-time
Dynamic or static membership
- Dynamic – EPTT Advanced users entering the area are automatically part of a talkgroup (up to 250)
- Static – EPTT Advanced user can be part of the talkgroup regardless of his/her location
Remote Monitoring and Emergency Calling - Advanced Feature
Discreet Listening - Advanced Feature
App Orientation
Security
Protecting critical communication from unauthorized access is key to the success of any business, organization, or government agency
AT&T looks at EPTT Web Dispatch Solution security with an end-to-end approach, supporting multiple levels of authentication and security to keep your sensitive communications private and protected.
- Dispatch - access and identity management is centrally managed though an OIDC compliant server
- Device - AES 256 encryption protects all locally stored data, including authentication credentials, configuration and settings
- Network - traffic is protected with AES 256 TLS 1.2 encryption and FIPS 140-2 Level 1 ciphers to protect users from unauthorized call interception and monitoring
- Backhaul - All data between AT&T and MSI travel through dedicated AES 256 IPsec over GRE DMVPN* tunnels
- Data Centers - To ensure business continuity, EPTT communications traffic is supported by two, geographically-dispersed data centers that follow the SSAE 16, PCI DSS, and HIPPA security compliance standards
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What a value!
So many useful features. We previously used land mobile radios and made the switch to EPTT through Two Way Direct and the benefits of combining with this web dispatch tool is unmatched. Other options we looked into were thousands of dollars. Wish we knew about this sooner!
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