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Services & Resources

Services & Resources

Reliable Communication from Start to Finish

At Two Way Direct, we do more than provide the radios—you can count on us for the services that keep your team connected and running smoothly. From radio repairs and nationwide PTT rentals to professional installations of traditional systems, our team is here to support your communication needs from start to finish.

Services

Repairs

Two Way Direct offers expert two-way radio repairs for all major brands, including Motorola, Kenwood, Hytera, Icom, and more. We handle UHF and VHF radio repairs with flat-rate pricing that covers parts, labor, and shipping—no hidden fees. Get fast, reliable service backed by warranty support and expert diagnostics.

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Services

Rentals

Our radio rentals feature Two Way Direct’s Nationwide Push-to-Talk (PTT) radios, giving your team instant, reliable communication with coverage that goes far beyond the limits of traditional two-way radios. Whether you need short-term radios for an event, seasonal staff, or to supplement your existing system, our rentals provide unlimited range, crystal-clear audio, and the flexibility to keep your team connected anywhere in the U.S.—without the expense of investing in permanent equipment.

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Services

Support

We’re here whenever you need us. Our team provides 24/7 support to keep your communications running smoothly. Call us anytime at 888-742-5893 for troubleshooting, technical questions, or product guidance — we’ve got you covered.

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Resources

Coverage

Our Nationwide Push-to-Talk radios keep your team connected almost anywhere by utilizing all major cellular carriers—not just one. That means if one carrier has a dead zone, your radio automatically connects to another, giving you far more reliable coverage than a traditional cell phone. Unlike phones, our technology eliminates busy signals, ensuring instant, clear communication every time. Plus, with the TWD50’s built-in WiFi, you stay connected even where cellular service is weak.

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Resources

Customer Portal

Our Customer Portal gives you secure, 24/7 access to manage your Nationwide Push-to-Talk account. From editing user details to organizing groups, the portal puts you in control of how your team communicates. Simple and convenient, it’s designed to keep your network running smoothly without the need for extra support.

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Resources

Web Dispatch

With Web Dispatch, you can communicate directly from your computer to any of your Two Way Direct Nationwide Push-to-Talk devices. Simply log in through the secure portal with your dispatch credentials, and manage communications in real time over the internet — no radio required.

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Request a Quote

Two Way Direct offers comprehensive wireless communication solutions, including two-way radios and repair services, with exceptional customer support and personalized account management.

 

Contact Us

Two Way Direct, Inc.
3262 Grey Hawk Court
Carlsbad, CA 92010

CONTACT US

FAQs

What services does Two Way Direct offer?

Two Way Direct provides two-way radio repair, rentals, FCC licensing, system design, installation, maintenance, and other services.

What sets Two Way Direct apart from others?

We have 24/7 U.S.-based support, nationwide service, transparent pricing, and a full-service approach to radio communication.

How do I quote a service request?

Fill and submit the quote request form with details like name, name of the organization, phone number, email address, and your comments.

What are the steps for availing your services

You can avail of our services in 4 easy steps:

  • Contact our team
  • Give us the details
  • Ship your device
  • Sit back and relax while we do our work.
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