Support

Support

Two Way Direct, Inc.
3262 Grey Hawk Court
Carlsbad, CA 92010

888-742-5893
Mon – Fri
8:00am-4:30pm PST

Fast, ReliableRadio System Setup

Connect with a Two Way Direct specialist for fast, affordable two-way radio installation. We handle all types of setups, offer on-site service, and provide free 24/7 U.S.-based support for troubleshooting, ensuring a seamless, efficient radio network tailored to your needs.

Proudly 100% American-Owned –Your Satisfaction Guaranteed!

Not completely satisfied with your purchase? Contact us, and a member of our team will make it right.
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FAQs

What is the process for claiming a two-way radio warranty?

Download the Warranty Form, complete and fax it, then submit the Support Request Form selecting “Warranty” as the issue.

How do I submit a two-way radio for repair?

To repair your two-way radio, do the following steps:

  • Download and complete the Repair Form
  • Fax it to 877-694-6603
  • Fill out the online Support Request Form and choose “Repair” as the case issue.
Can I email or call for help instead of filling out the form?

Yes, you can call 442-244-4610 or email support@twowaydirect.com.

How long does support take to respond?

After submitting the form, a support representative will contact you as soon as possible.

Fast Shipping

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Zero Monthly Fees

No Contracts or Subscriptions

100% American Owned

Trusted Over 20 Years

1 Year Warranty

Need Help? Get in Touch!

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