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Two Way Direct, Inc.
3262 Grey Hawk Court
Carlsbad, CA 92010

442-244-4610
Mo – Fri
24/7

Fast, ReliableRadio System Setup
Connect with a Two Way Direct specialist for fast, affordable two-way radio installation. We handle all types of setups, offer on-site service, and provide free 24/7 U.S.-based support for troubleshooting, ensuring a seamless, efficient radio network tailored to your needs.
Proudly 100% American-Owned –Your Satisfaction Guaranteed!
Not completely satisfied with your purchase? Contact us, and a member of our team will make it right.

FAQs
What is the process for claiming a two-way radio warranty?
Download the Warranty Form, complete and fax it, then submit the Support Request Form selecting “Warranty” as the issue.
How do I submit a two-way radio for repair?
To repair your two-way radio, do the following steps:
- Download and complete the Repair Form
- Fax it to 877-694-6603
- Fill out the online Support Request Form and choose “Repair” as the case issue.
Can I email or call for help instead of filling out the form?
Yes, you can call 442-244-4610 or email support@twowaydirect.com.
How long does support take to respond?
After submitting the form, a support representative will contact you as soon as possible.