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Repairs

Repairs

Repair, Maintain
and Stay Connected

Nationwide Push-to-Talk Repairs

Keep your team connected without the downtime. We offer a simple, low flat-rate repair service for all of our Nationwide Push-to-Talk products, with a one-day turnaround to get your radios back in action quickly. Reliable, affordable, and hassle-free.

Expert Repairs for All Radios

Our certified technicians handle everything from quick fixes to full-service overhauls, with flat-rate pricing that includes parts, labor, and shipping — no surprises.

How it Works

Contact Our Team
Contact Our Team

Starting the repair process is simple! Contact us anytime via phone, email, or online chat. We're available 24/7

Give Us the Details
Give Us the Details

Describe the problem in detail and let us know if the product is under warranty. Have your model and serial/IMEI numbers ready.

Ship Your Device
Ship Your Device

We'll give you all the packaging and shipping instructions, and we cover the return shipping cost!

We'll Handle the Rest
We'll Handle the Rest

Our technicians will start once we receive the package and ship your device back promptly!

Why Choose Two Way Direct?

  • Flat rate pricing – no hidden fees or costs. Parts and labor are included.

  • Unparalleled warranty and post-warranty support

  • Highly competitive pricing for in-house repairs and field technicians

  • State-of-the-art facility, cutting-edge technology, and highly trained specialists ensure fast turnaround times (receive your equipment within a few days)

Fast and Easy Repairs

Two Way Radio Repair Rates

Level 1
$135
Level 2
$165
Level 3
$170
Digital
Level 4
$205
Digital
Level 5
$255
Digital
Level 6
$305
Digital

* Front Panel Re-case and Programming not included in Repair Service. Contact us for more information. We can also
provide a qualified field technician to perform labor on-site for $185 per hour (two hour minimum).

Request a Quote

Two Way Direct offers comprehensive wireless communication solutions, including two-way radios and repair services, with exceptional customer support and personalized account management.

 

Contact Us

Two Way Direct, Inc.
3262 Grey Hawk Court
Carlsbad, CA 92010

CONTACT US

FAQs

What types of two-way radio repairs does Two Way Direct offer?

Two Way Direct offers a diverse range of two-way radio repair services, including diagnostics, parts replacement, and full refurbishment for various radio models.

How do I start the repair process?

It's easy! Simply contact us via phone, email, or online chat anytime—our team is available 24/7 to assist you.

What information do I need to provide when I contact you?

While reaching out to us, make sure to describe the issue in detail. Also, let us know if your product is still under warranty, and have your model and serial numbers ready for quicker service.

What are the steps to get my device repaired?

There are 4 easy steps to get your device repaired:

  • Contact Our Team
  • Give Us the Details
  • Ship Your Device
  • We’ll Handle the Rest
Need Help? We’re Here to Help. Reach Out Now

Fast Shipping

Leaves Warehouse Today

Zero Monthly Fees

No Contracts or Subscriptions

100% American Owned

Trusted Over 20 Years

1 Year Warranty

Need Help? Get in Touch!

Secure & Confidential

Nothing Is Stored